Shipping policy
Thank you for shopping at Camp Brew. This Shipping Policy outlines general information on how orders are processed and delivered. By placing an order, you agree to the terms below.
Order Processing
- Orders are processed within 1–3 business days.
- Processing times may be longer during holidays, high-volume periods, or due to supplier availability.
- Once shipped, a tracking number will be sent to the email provided at checkout.
Note: As a dropshipping business, we work with multiple third-party suppliers. Items in the same order may ship separately.
Estimated Shipping Times
Shipping times vary depending on destination and supplier location:
- US, Canada, UK, Europe: 7–25 business days
- Australia & New Zealand: 10–25 business days
- Other countries: 10–30 business days
These are estimates only. Actual delivery times may vary due to customs, carrier delays, or other factors outside our control.
Shipping Costs
- Many products include free shipping.
- If a shipping fee applies, it will be displayed during checkout.
Tracking Information
- Tracking availability depends on the supplier and destination country.
- Tracking updates may take 3–7 business days after shipment.
- Orders with multiple items may arrive in separate packages.
Customs, Duties & Taxes
Customs policies vary by country. Any customs fees, taxes, VAT, import duties, or additional charges are the customer’s responsibility. Camp Brew cannot estimate or control these charges and is not responsible for delays caused by customs.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping details. Camp Brew is not liable for orders shipped to incorrect or incomplete addresses provided at checkout.
Lost, Delayed, or Missing Orders
- An order is considered delayed or missing only if it exceeds the maximum estimated delivery window.
- If this occurs, contact us at info@campbrew.com with your order number.
- We will review the tracking information and assist according to our internal policy and supplier guidelines.
Order Changes & Cancellations
Due to our fast processing, we cannot guarantee changes or cancellations once an order is placed. Requests will be handled on a best-effort basis only.
Contact Us
If you have any questions regarding this Shipping Policy, please contact:
Camp Brew Support
Email: info@campbrew.com